What we do

Streamline Guest Interactions: VAIA serves as a digital concierge, providing instant assistance and information to guests. By leveraging natural language processing and machine learning capabilities, it effortlessly handles guest requests for services, amenities, local recommendations, and more. With voice commands, guests can easily ask about the property’s amenities, food service, request housekeeping, or inquire about nearby attractions, simplifying their experience and saving valuable time.

Personalize the Guest Journey: Delivering a personalized experience is crucial for guest satisfaction and loyalty. Our AI Voice Assistant utilizes advanced algorithms to learn and understand guest preferences, allowing it to make tailored recommendations and suggestions and creates a sense of exclusivity and attentiveness that resonates with guests.

Increase Operational Efficiency: In addition to enhancing the guest experience, our VAIA streamlines hotel operations. It automates routine tasks and processes, reducing the workload on staff and improving efficiency. From managing guest inquiries to in-room amenities, VAIA frees up hotel staff to focus on more complex and high-touch interactions, ultimately optimizing operational productivity. Most properties see a substantial reduction of labor costs which positively improves the property’s bottom line.

Data-driven Insights and Analytics: Our AI Voice Assistant captures valuable data throughout the guest journey. This data can be analyzed to gain deep insights into guest preferences, behavior patterns, and trends. By harnessing this information, hotels can make data-driven decisions to optimize their services, personalize marketing strategies, and identify areas for improvement. VAIA acts as a valuable tool in leveraging the power of data to drive business growth and enhance guest satisfaction.

Embrace the future of guest service with our VAIA. By adopting this innovative technology, your hotel can deliver an exceptional guest experience, streamline operations, and gain a competitive edge in the industry. Unlocking the potential of personalized service, efficiency, and guest satisfaction with our AI Voice Assistant and position your hotel as a leader in the digital era.

Simplified mailbox activation: With the aid of tutorial prompts, first time users may quickly and easily set-up their mailbox by recording their greeting, name and entering a security code.

Message retrieve, save, copy and delete: A user may retrieve messages in their mailbox internally or off site, save a message for future reference, copy a message to another mailbox or delete a message.

Certified, priority and private messages: Certified messages allow the user to receive a receipt in their mailbox confirming a message has been listened to by the intended receiver. Messages may be labeled priority, which forces that message to be heard first. Private messages may also be sent, which prevents a message from being copied elsewhere.

Distribution lists: This feature allows a list of mailboxes to be created and assigned a distribution list number. Once set-up, a message need only be broadcast once to this group. Many lists may be created, and over-lapping of mailboxes in broadcast groups is possible.

Message waiting lamp notification: Provided a telephone system allows for this capability, the message waiting lamp indicator on the user’s telephone becomes lit when a message has been left in that mailbox. Once the message has been listened to and saved or discarded, the message waiting lamp is turned off. If the new message is skipped or saved as new, the lamp indicator will remain on.

Fast-forward/rewind, message skip/pause: A user may fast-forward or rewind messages a pre-programmed length of time (programming time is flexible). New and saved messages may be skipped over. Finally, while listening to any message, a 15 second pause occurs, the pause may be shortened by hitting any other key during pause cycle. It may also serve as an immediate skip over new messages to saved messages. All of these features allow for dictation like capabilities.

Date and time stamping: After listening to a message, a date and time prompt may automatically be heard, indicating the date and time the message was sent. This may be programmed to be heard by the user at all times, or may be programmed manually, only to be heard by hitting the ‘6’ key during a particular message.

On/off site programming and recording: Users have complete programming capability to all available assigned features in their mailbox through touch tone on or off site, this includes recording of their outgoing mailbox message.

Password protection: Mailboxes may be assigned a security code, three to six digits in length, allowing users mailbox protection.

Offsite notification/Enhanced notification: Users may be alerted of mailbox messages by dialing out to a pager, cellular or home phone, etc., the user’s password may be entered and messages heard. Enhanced notification allows up to 10 telephone numbers or pagers or a combination of sites to be alerted, notifying each location with flexible attempts and interval between sites, stopping when a message has been retrieved.

Q & A: Mailboxes may be set-up to ask up to 99 questions, answers may be via voice, touch tone for yes and no and/or touch tone for numerals. Multiple greetings: Users may pre-record up to 10 mailbox greetings, inserting appropriate greeting when necessary.

COMING SOON

COMING SOON

COMING SOON

COMING SOON

COMING SOON